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For many years Key-Data Systems have been happy to offer third -party companies working on-behalf of our clients free, unlimited support in a number if areas. However, due to a number of factors and our wish not to have to increase our costs to our clients, this has now proved to be an unsustainable policy.
Whilst Key-Data Systems will continue to offer basic free advice and assistance to third-party companies where viable, in cases where a higher-level of support and assistance is necessary then we can offer third-party companies two alternatives:
a) Support and assistance can be delivered on a 'per issue' basis. The cost for each issue will be quoted by Key-Data Systems before the onset of work and will be based on the estimated time to resolution. single issue support starts at £250.00 plus VAT.
b) Your company can join the Key-Data list of preferred suppliers where assistance with an unlimited number of issues will be supplied to your company directly from Key-Data staff. In addition to this increased level of support, your company details and areas of specialism will be available and advertised to the Key-Data Systems client base on a regular basis, providing your company with both an effective support and advertising package. This popular option costs just £50.00 PCM plus VAT
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